About Tom Bates

Welcome!

Thank you for visiting!   I am an experienced manager living and working in the Philadelphia area.  I have a professional history of creating results in the for-profit, non-profit, and higher educational environments.  I have made contributions in operations, development and customer service, as well as staff and leadership positions.  

Some of my contributions include:

• New Business Development
• Business Relationship Management
• Mediation 
• Conflict Management
• Business Case Development
• Process Analysis and Improvement
• Organizational Strategy
• Volunteer Management
• Customer Service Management
• Team Management
• Training and Development
• Project Management
• Development and Fundraising

I am a graduate of both Penn State University, with a BA in Political Science, and Widener University, with an MBA in Business Management.  I am also a member of the Pennsylvania Council of Mediators.

I have been married to my beautiful wife, Nicole, since October 15, 2010.  We live in Media Borough, (mediaborough.com), Delaware County. 

Please visit my blog post for Marketing Practicality, here.